"I have worked with Bob King in several different capacities over the last seven years and highly recommend him. Bob is a brilliant analyst who brings a practical approach to personal and corporate problem solving. He is thoughtful, listens well and works in a cooperative way with wisdom and utmost integrity. He is very highly regarded by his peers." David R. Goodnight, Principal,
Stoel, Rives, LLP





contact us:
phone : 425-985-2019
or e-mail: Bob.King@COOServices.com

 
Disagree Agree
Purpose:          

My employees are all familiar with our Vision and Mission and Values.

 1 2 3 4 5
           
My employees agree and work within our values to support the Mission. 1 2 3 4 5
           
People          
I am satisfied that I have all the right employees. 1 2 3 4 5
           

We regularly review our employees’ performance.

 1 2 3 4 5
           

Our employees work well together.

 1 2 3 4 5
           
Products          
Our products or services are better than our competitions. 1 2 3 4 5
           
Part of our culture is better, faster, cheaper. 1 2 3 4 5
           

Our quality is top quartile.

 1 2 3 4 5
           
Process          
Our processes are well defined and written. 1 2 3 4 5
           
We know how to measure waste, re-work and mistakes. 1 2 3 4 5
           
Our processes are quick and clean. 1 2 3 4 5
           
Perfect ‘C’          
We have a clear picture of our Perfect Customer. 1 2 3 4 5
   
We know and measure customer satisfaction. 1 2 3 4 5
   
We know where to look for Perfect Customers. 1 2 3 4 5
   
Performance  
All work groups and employees have written goals 1 2 3 4 5
   
Goals are published throughout the Company. 1 2 3 4 5
   
Employees are formally reviewed at least once a year. 1 2 3 4 5
   
Profits  
We perform in the top quartile of our industry. 1 2 3 4 5
   
We earn profits in excess of our cost of capital. 1 2 3 4 5
   
I am satisfied that we are making as much profit as we can. 1 2 3 4 5
  Total Score:
Scoring Key
100-80 = Confident……nice job……..most likely you’re a top quartile company!!
79-60 = Competent….. doing a good job but can use some help in specific areas.
59-40 = Anxious…..you’re just average……..needs help
39-20 = Panic…….call quickly. .
Proverbs 22:1     Choose a good reputation over riches, for being held in high            esteem is better than having silver or gold. (NLT)
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